Even the most experienced community members sometimes need a little help! Whether you're having a technical issue, can't find a feature, or just have a general question, we're here to support you.

Where to Find Help:

• Check Our Docs/FAQs: We're continually building out our help resources. Look for "FAQ," or "Policy Docs" links (towards the bottom of the left Navigation Sidebar) for quick answers to common questions.

• Contact Our Support Team: If you can't find what you're looking for, or if you're experiencing a technical problem, please don't hesitate to reach out to our dedicated support team.

  • You can contact by completing the form on the our dedicated "Contact Us" page.
  • For data protection or privacy queries, use gdpr-queries@fleckney.today.

We're committed to making your experience on Fleckney.Today as smooth and enjoyable as possible. Don't hesitate to ask if you need assistance!

As Fleckney.Today grows, finding specific information or engaging with content quickly becomes even more important. Here’s how to do it efficiently:

Finding Information with Search:

• Looking for an old discussion? Trying to find information about a specific event or business? Use the Search bar (usually found in the header or sidebar) to quickly find posts, comments, and members across the entire community. Just type in keywords, and let the platform do the work!

Quick Reactions to Posts:

• Sometimes a full comment isn't necessary, but you still want to show appreciation or agreement!
• Liking Content: You can typically react to posts, comments, or replies by clicking on a 'Like' icon (often a thumbs-up or heart). This is a quick way to show your support and appreciation. Remember, receiving likes contributes to your points on the Leaderboard!

Using these features helps you navigate the community effectively and contributes to a more interactive experience for all.

To ensure Fleckney.Today remains a friendly, informative, and vibrant space for everyone, we have a few simple Community Guidelines. These are designed to foster respectful interactions and a supportive environment.

Our Core Principles:

• Be Respectful: Treat others as you'd like to be treated. Disagreements are fine; personal attacks, harassment, or hateful content are not.
• Keep it Relevant: Post in the appropriate Spaces to help keep discussions organized.
• Be Inclusive: Our community thrives on diversity. We embrace different perspectives and backgrounds.
• No Spam or Promotion: Keep self-promotion to designated areas (e.g., business listings) and avoid unsolicited advertising.
• Protect Privacy: Respect the privacy of others and avoid sharing personal information without consent.

What to Do if You See Something Not Right:

If you encounter any content or behavior that you believe violates our Community Guidelines, or if you see anything that is inappropriate or makes you uncomfortable, please report it immediately.

• How to Report: [Provide specific instructions here, e.g., "Look for a 'Report' button on posts/comments, or contact our moderation team directly at [your moderation email/contact form link]."]
• Our dedicated moderation team reviews all reports promptly and takes appropriate action to maintain a safe and welcoming environment for all members.

By following these guidelines and reporting concerns, you help us keep Fleckney.Today a fantastic place for everyone!

Want to see how your contributions stack up and get recognized for your engagement? Check out the Fleckney.Today Leaderboard!

Our Leaderboard highlights and ranks members based on their activity and contributions within the community. It's a fun way to foster friendly competition and celebrate our most active participants.

How the Leaderboard Works:

• Earn Points: You accumulate points for various activities, primarily by receiving likes on your posts, articles, or comments. The more you engage and share valuable content that resonates with others, the more points you'll earn!
• Ranks & Titles: As you earn points, you'll climb the ranks and achieve different titles. We've customized these levels to recognize various tiers of community participation.

Where to Find It:

• You can view the Leaderboard by clicking on the Leaderboard link in the top navigation bar.

Participate, share, and see your name climb the ranks – your engagement makes Fleckney.Today a more vibrant place for everyone!

We want to make sure you stay connected without feeling overwhelmed. Fleckney.Today offers personalized notification settings and a real-time chat feature.

Customizing Your Notifications:

You have full control over what updates you receive, both via email and directly on the platform.

1. Email Notifications:

   • Go to your "Profile" and select "Notification Settings".
   • You can customize preferences for new comments, replies to comments, and even alerts when an admin or moderator tags you.
   • Consider enabling the "Email Digest" to receive a single, compiled email of all missed updates at scheduled intervals, keeping your inbox tidy.

2. In-Platform Notifications:

   • Keep an eye on the notification icon in the navigation bar. Clicking it gives you quick access to "All" notifications, "Mentions" (when someone directly tags you), and "Following" notifications.

Real-Time Chat:

Need a quicker way to connect with other members? Our FluentCommunity Chat feature is designed for real-time conversations!

• Access Chat: Click on the Chat icon in the navigation bar to open the chat interface.
• Direct Messages: Easily select any user to send a private message, share emojis, and even upload images or videos.
• Group Chat for Spaces: Many Spaces will have a dedicated group chat, allowing members of that Space to have real-time conversations together.
• Manage Contacts: You can view user details and even block users in chat if needed.

Stay informed and connect directly with your Fleckney neighbours!

Fleckney.Today thrives on your contributions! Once you've joined some Spaces, you're ready to share your thoughts, ask questions, and contribute to the community.

Creating Your Posts:

Within any Space you've joined, you'll find options to create new posts. This is your chance to:

• Share Local News: Spotted something interesting in the village? Share it!
• Announce an Event: Got something coming up? Post the details.
• Start a Discussion: Have a question or an opinion you want to explore?
• Ask for Support: Need local recommendations or help?

Selecting Topics: When creating a post, you'll typically select a relevant topic within that Space. Choosing the right topic helps others find your content easily and ensures discussions stay organized.

Staying Updated with the Global Activity Feed:

You don't have to visit every Space to see what's new. Our Global Activity Feed is your central hub for staying informed!

• Chronological Updates: When you log in, you'll see a chronological list of the latest posts, comments, and reactions from all public Spaces and the Spaces you belong to.
• Trending Content: Check the right sidebar for "top-liked" and "most-commented" posts to quickly see what's currently trending in the community.

The Global Activity Feed ensures you never miss a beat in Fleckney!

Now that your profile is set up, it's time to explore the heart of our community: Spaces!

Spaces are where the vibrant conversations and shared interests of Fleckney.Today truly come alive. As a registered user, you can dive in, create posts, and engage in discussions on a wide variety of topics.

Understanding Spaces:

• Groups & Topics: Think of each "Group" as a broader umbrella (e.g., "Sports," "Events," "Local News"), and the "Spaces" within them as dedicated rooms for specific subjects (e.g., "Fleckney Football Club," "Upcoming Local Markets," "Village Planning Discussions"). This keeps our discussions focused and easy to navigate.
• Staying on Topic: While we encourage posts within a Space to generally relate to its main subject, we understand conversations evolve! Our friendly moderators may simply suggest a different, more suitable Space if a discussion naturally branches out, ensuring everything stays easy to find for everyone.

How to Join Spaces:

Fleckney.Today offers various types of Spaces to suit different needs:

1. Public Spaces: These are open to everyone! You can join freely and start participating right away.
2. Private Spaces: These require approval from a Space administrator to join. You can request access, and once approved, you'll be able to see and contribute to content.
3. Secret Spaces: These are by invitation only, often used for specific groups or projects. If you're invited, you'll receive a special invitation link to join.

To find and join Spaces, look for the "Spaces" section in the navigation bar. Explore the various Groups and their individual Spaces, and join the conversations that interest you most!

Welcome to Fleckney.Today, your vibrant online hub for everything happening in our amazing village! We're thrilled to have you join our growing community.

Getting started is easy, and personalizing your profile is the first step to connecting with neighbours, finding out what's on, and sharing your local insights.

Here’s how to make your profile shine:

1. Register (if you haven't already!): Our community is powered by FluentCommunity, a WordPress plugin that makes joining seamless. If you're reading this, you've likely already registered your account.

2. Access Your Profile: Simply click on your Profile Picture (or avatar) in the navigation bar, and select "Your Profile." This is your personal space where you can manage your details and preferences.

3. Customize Your Details:

   • Add a Profile Picture: Let others put a face to the name! A friendly photo helps foster real connections.
   • Share a Little About Yourself: You can add interests, a short bio, or anything you'd like to share with the community. This helps others find common ground and start conversations.
   • Adjust Settings: Explore other profile settings as needed.

Your personalized profile helps make Fleckney.Today a more engaging and connected place for everyone!

Ready to connect, share, and discuss? Our Spaces are vibrant hubs designed for registered users to create posts and engage in lively conversations across all sorts of topics.

Each Space lives within a broader Group, acting as a dedicated channel for specific subjects. While we aim to keep discussions relevant to the Space's theme, we understand conversations flow! Our moderators are here to gently guide off-topic subjects to a more fitting Space, helping maintain clarity for everyone.

Want to See a New Space? Propose It!

Your ideas help our community grow! If you have a fantastic concept for a new Space that Fleckney needs, simply suggest it. We'll add your idea to our interactive Roadmap for community voting. With enough support from fellow users, your vision could become a reality!

Here's a quick tip to help with your profile images. Your Cover image size will work best when sized for 1200x375 pixels, and the Profile Photo should be no smaller than 350x350 pixels square (note though that anything in the corners will be cut out), stick to these sizes and your Profile images will look great on all devices, just like mine😁