Welcome to FleckneyToday. This Privacy Policy describes how FleckneyToday (“we,” “us,” or “our”) collects, uses, stores, shares, and protects your personal data when you use our website and services (the “Service”). We are committed to protecting your privacy and handling your personal data in a transparent manner, in accordance with the UK General Data Protection Regulation (UK GDPR) and other applicable UK data protection laws, including relevant provisions of the Online Safety Act 2023.
1. Who We Are (Data Controller)
FleckneyToday is the data controller responsible for your personal data collected through the Service.
Name: FleckneyToday
Address: The Studio, Park Street, Fleckney, Leicester, Leicestershire. United Kingdom
Data Protection Officer (DPO): To contact the DPO (Lee Gaughan Brown) you may send an email to the address above.
2. The Information We Collect About You
We may collect and process various types of personal data from and about you, depending on how you interact with our Service. This includes:
Identity Data: Real name, username, email address, profile picture.
Contact Data: Email address, and any other contact information you provide.
Profile Data: Username, password, profile picture, interests, preferences, and any other information you choose to add to your profile.
Content Data: Any text, images, videos, audio, or other content you post, upload, share, or create on the Service (e.g., posts, comments, messages).
Usage Data: Information about how you use our website, including your Browse history, interactions with content, and time spent on pages.
Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties, and your communication preferences.
Financial Data: Payment card details (processed securely by our third-party payment processor, we do not store full card details).
4. How We Get Your Personal Information
Most of the personal information we process is provided to us directly by you when you:
Register for an account and create your profile.
Post content, comments, or send messages on the Service.
Contact us with queries or feedback.
Subscribe to our newsletters or other communications.
Participate in surveys or promotions.
We may also receive personal information indirectly from the following sources in the following scenarios:
If you log in via a third-party social media service, we receive your email and public profile information from that service. This is used for account login security access.
Analytics providers (e.g., Google Analytics) providing anonymised usage and technical data.
4. How We Use Your Information (Purposes and Lawful Basis)
We use the information that you have given us for the following purposes, relying on the specified lawful bases under UK GDPR:
To provide and maintain our Service: This includes managing your account, displaying your content, and enabling interaction with other users.
Lawful basis:
Performance of a contract (with you), Legitimate Interests (to run our service and provide core functionality).
To personalize your experience: To display content tailored to your interests and preferences.
Lawful basis:
Legitimate Interests (to provide a better and more engaging user experience), Consent (where applicable for non-essential personalisation, e.g., through cookies).
To ensure safety and compliance with our Terms of Use and the Online Safety Act 2023: This involves monitoring content for illegal or harmful material, age assurance, and taking action against breaches.
Lawful basis:
Legal Obligation (compliance with Online Safety Act 2023, and other relevant laws), Legitimate Interests (to ensure a safe environment, protect our users and business), Vital Interests (in cases of serious harm or threats to life).
To improve our Service: For data analysis, research, and improving the functionality and user experience of FleckneyToday.
Lawful basis:
Legitimate Interests (to develop and grow the community hub and/or our business).
To communicate with you: To send you service announcements, security alerts, support messages, and, if you opt-in, marketing communications.
Lawful basis:
Performance of a contract (for service-related communications), Legitimate Interests (for essential operational communications), Consent (for marketing communications).
To respond to legal requests and prevent harm: If we receive a legal request, we may need to inspect the data we hold to determine our response.
Lawful basis:
Legal Obligation, Legitimate Interests (protecting our legal rights and interests).
For security purposes: To protect our website and users from fraud, cyberattacks, and other malicious activities.
Lawful basis:
Legitimate Interests (to ensure the security and integrity of our service).
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal data for an unrelated purpose, we will notify you and explain the legal basis which allows us to do so.
5. How We Share Your Personal Information
We may share your personal information with the following categories of third parties for the purposes outlined in this Privacy Policy:
Service Providers:
We work with third-party service providers who perform services on our behalf, such as hosting, data analytics, IT support, payment processing, and customer service. These providers only process your data based on our instructions and in compliance with this Privacy Policy and applicable data protection laws. (e.g., Makershost, AnalyticsWP, Stripe, PayPal).
Other Users:
Content you post publicly (e.g., posts, comments, profile information) will be visible to other users of FleckneyToday. Direct messages or private content are only shared with the intended recipients.
Law Enforcement and Regulatory Bodies:
We may disclose your personal data if required by law or in response to valid requests by public authorities (e.g., a court order, subpoena, or to comply with the Online Safety Act 2023 for reporting illegal content).
Business Transfers:
In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your personal data may be transferred.
Professional Advisers:
Including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.
With Your Consent:
We may share your personal data with your consent or at your direction.
We will not sell or rent your personal data to third parties for their direct marketing purposes without your explicit consent.
6. International Data Transfers
Your personal data may be transferred to, and processed in, countries outside the UK and European Economic Area (EEA) where data protection laws may not be as stringent as in the UK/EEA. For example, some of our service providers may operate globally.
Whenever we transfer your personal data out of the UK/EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the UK government or European Commission.
Where we use certain service providers, we may use specific contracts approved for use in the UK/EEA which give personal data the same protection it has in the UK/EEA (e.g., Standard Contractual Clauses, with a UK Addendum where applicable).
Where we use providers based in the US, we may transfer data to them if they are part of a valid data transfer framework that provides an adequate level of protection (e.g., the EU-US Data Privacy Framework or UK Extension to the EU-US Data Privacy Framework).
Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the UK/EEA.
7. How We Store Your Personal Information
Your information is securely stored on our servers located in the UK/EEA. We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. These measures include encryption, access controls, and regular security audits.
Data Retention
We keep your personal information for no longer than is necessary for the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
For example:
Account Data:
We retain your account data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except for data we are legally required to retain for longer, or anonymize certain data for analytical purposes.
Content Data:
Content you post may remain on the Service even after account deletion if it has been shared with other users who have not deleted it, or if required for legal or safety purposes under the Online Safety Act.
Usage and TechnicalData:
Server logs and analytics data are typically retained for up to 2 years for security, troubleshooting, and analytical purposes.
When the retention period expires, we will then dispose of this information by anonymising any data required for analytical use or deletion of any other personal data so it can no longer be associated with you.
8. Your Data Protection Rights
Under UK data protection law, you have several important rights. These include:
Your right of access:
You have the right to ask us for copies of your personal information.
Your right to rectification:
You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure:
You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing:
You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing:
You have the right to object to the processing of your personal information in certain circumstances, particularly where we rely on legitimate interests as our lawful basis.
Your right to data portability:
You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
Right to withdraw consent:
Where we rely on your consent for processing your personal data, you have the right to withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
FleckneyToday uses cookies and similar tracking technologies to enhance your experience, analyse site usage, and improve our services. Cookies are small data files placed on your device. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until they expire or you delete them).
For detailed information about the types of cookies we use, their purpose, and how you can manage your cookie preferences, please refer to our dedicated Cookies Policy .
10. Third-Party Websites
Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. We encourage you to review this Privacy Policy periodically for any changes. Material changes will be communicated to you directly where required by law.
12. How to Complain
If you have any concerns about our use of your personal information, you can make a complaint to us at gdpr-queries@fleckney.today.
You can also complain to the ICO (Information Commissioner’s Office) if you are unhappy with how we have used your data. The ICO’s address:
Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF ICO helpline number: 0303 123 1113 ICO website: https://www.ico.org.uk
